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E-Commerce Exchange is a respectable, full-service credit card processing service company. It offers merchant accounts and payment gateway services.

Average Approval Rating:
9.4/10
Compare
Flagship Merchant Services
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Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
10
9.8
9.8
9.8
9.4
9.4
8.8
8.8
8.1

E-Commerce Exchange has a high approval rating at 99 percent. It has the shortest unacceptable list in the credit card processing industry and it approves many applicants that its competitors would reject.

Cost Per Month*:
7.5/10
Compare
Flagship Merchant Services
Merchant Warehouse
National Bankcard
Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
10
10
9.3
9
8.8
7.5
7.5
7.5
8.1

The monthly rates of E-Commerce Exchange are comparable to most in the credit card processing industry. There is a $10 to $20 gateway fee depending on your business, a $10 statement fee, $15 to $20 monthly minimum and a $.27 transaction fee. The occasional charge back fee is $20 and address verification fee ranges from $0 to $.10.

The discount rate range is from 1.5 to 5 percent. However, most are about 1.64 to 2.09 percent.

Startup Cost:
8.8/10
Compare
Flagship Merchant Services
Merchant Warehouse
National Bankcard
Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
10
9.8
9.4
9.4
7.5
8.8
8.8
7.5
5

The startup fee for E-Commerce Exchange is zero to $99, when you sign-up directly through the homepage. The fee includes the gateway startup fee and the merchant account application fee. If you sign up through TopTenREVIEWS the fee is waived.

Account Setup Time:
7.5/10
Compare
Flagship Merchant Services
Merchant Warehouse
National Bankcard
Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
9.8
10
9.4
10
7.5
7.5
7.5
7.5
8.1

The application processing period for E-Commerce Exchange is one-to-three days, the usual time frame for most credit card processing services.  

Customer Service:
7.5/10
Compare
Flagship Merchant Services
Merchant Warehouse
National Bankcard
Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
10
9.8
9.4
7.5
9.4
7.5
8.8
7.5
8.1

The help desk is based on the United States and it is staffed around the clock, every day of the year. Support by telephone or email is free.

Internet Based Features:
9.4/10
Compare
Flagship Merchant Services
Merchant Warehouse
National Bankcard
Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
8.8
7.5
9.4
7.5
9.4
9.4
7.5
8.8
8.1

E-Commerce Exchange offers a merchant account, a virtual terminal and a payment gateway through Authorize.net services.

P.O.S./Swiper Based:
7.5/10
Compare
Flagship Merchant Services
Merchant Warehouse
National Bankcard
Leaders Merchant Services
Chase Paymentech
Merchant One
E-Commerce Exchange
The Transaction Group
goEmerchant Merchant Accounts
Gotmerchant
10
10
9.8
6.3
9.4
9.4
7.5
7.5
7.5
7.5

E-Commerce Exchange offers more than a dozen different models of point-of-sale terminals. It also offers a selection of check scanners.

Summary:

E-Commerce Exchange is a credit-card processing service with the tools and ability to take care of all your credit card needs. Pricing is competitive. The feature set is rich. Security is good. Customer support is always available.

 
  • Software
  • Electronics
  • Mobile
  • Web Services
  • Appliances
  • Entertainment
  • Small Business
  • Auto Tech
  • More »
  GO

E-Commerce Exchange

Pros
The help desk is in the United States and customer service is 24/7 and free.

Cons
Live chat is not a support option.

The Verdict
: 8.25/10

E-Commerce Exchange offers a rich feature set and competitive pricing.